Digital technologies are not just for developed economies. They can also be useful in the informal economy, especially in Africa.
How do Facebook, Instagram and other social media sites protect you, the consumer, from disturbing content on the web? Many of us think our computers’ sophisticated algorithms perform such constant editing, but algorithms are not able to make subtle distinctions, e.g. between art and pornography. Rather, technology companies rely on people to do this work. They are the so-called Commercial Content Moderators (CCM).
While CCMs remain largely invisible, some scholars, journalists and artists have started to bring attention to this workforce and the toll editing the Internet takes on them.
The recent wave of innovation and technological change has sparked a lively debate on the future of work. Some believe that technological innovations will destroy jobs on a massive scale, forecasting a jobless future. Others are confident that forces will be mobilized that create new jobs and even a golden age of quality job creation. This optimism is supported by historical experience which demonstrates that initial phases of job destruction were eventually followed by strong job creation. One of the central issues is, then, whether the current wave of technological change will once more generate a sustained process of jobs creation. Another one is how policies can support this process to meet aspirations of societies.